General information

We are Joii Limited (‘Joii’), a limited company incorporated in Ireland and registered under company number 650096. Our registered office is Apartment 15, Thomastown House, Spencer Dock, Dublin, D01 P7N2, Ireland.   

Welcome to our Terms and Conditions (“Our Terms”). Please read these carefully before using our software application (“Joii app”, “our evaluation app”, “our app”), our website https://joiicare.com/ or our services.

In addition to Our Terms, our Privacy Policy is available on Joii’s app and our website https://joiicare.com/privacy. The Privacy Policy describes what Personal Data we collect, how we handle it, why we need it and who we share it with.

Our terms govern your use of the Joii app and services through which you can evaluate your cycle, receive insights about your menstrual health and/or contribute to research. Your data is safe and anonymised at all times. Joii’s app is intended to be used as an application on your iOS or Android mobile device. We are always developing new features and products and we will keep you updated on all developments.

The Joii app is intended for users who are at least 13 years of age. All users who are minors in the jurisdiction in which they reside (generally under the age of 18) must have the permission of their parent or guardian to use the Joii’s app. If you are a minor, you must have your parent or guardian read and agree to these Terms of Use prior to you using our app.

Our Terms constitute a legally binding agreement made between you and Joii concerning your access and use of the Joii app. You agree that by accessing our evaluation app, you have read, understood, and agree to be bound by all Our Terms. If you do not agree with all Our Terms, then you should exit our app or website.

The information contained in our app or website may not be copied, transmitted, amended or reproduced in any form whatsoever without the prior consent of Joii Limited.

Amendments to our Terms

We may make non-material amendments to Our Terms at any time without notice or stating further reasons.  

As we don’t offer paid services yet no material changes can be made.

Our services

We offer a patented evaluation software application that analyses the volume of menstrual fluid lost and provides users with a useful, quantitative analysis.

Our app, which works alongside our evaluation pad, can evaluate the level of menstrual fluid throughout a cycle, as well as identify the presence of clots, which can be a concerning issue for women experiencing abnormal periods. 

Joii app allows users to not only track their periods and understand their flow but allow them to log any concerning symptoms they might be experiencing.

You can gather information about your own menstrual health, and you can also participate in a one-of-a-kind menstrual data collection and contribute to the advancement of menstrual health research. Everything you share is completely voluntary and anonymous and your contribution will enable the creation of first real-time global menstrual database and further innovative research and product development.

Our real-time global menstrual database is not shared with external parties. The anonymised data is available on our website only and used within PR and marketing materials to help drive the conversation and draw attention to menstrual health issues, for example showing the level of fluid lost per age or level of fluid lost per menstrual disorder etc.

Currently both Joii app and evaluations pads are free of charge for the duration of the trial. The app can be downloaded through Apple or Google store and evaluation pads can be ordered through our website https://joiicare.com/.

Medical advice disclaimer

At this stage Joii Limited and Joii’s app do not provide medical advice. For any medical advice always consult a qualified healthcare professional.

 Information provided by Joii is not a substitute for a consultation with your GP. Specific medical conditions can only be diagnosed and treated properly by a qualified healthcare professional.

 If you feel that the use of the Joii Services causes you any physical or mental distress, please stop using them and seek medical attention.

Intellectual Property

Unless otherwise noted, the graphic images, button, layout, and text contained in our app and website and in the sites of Joii or related, affiliated and subsidiary companies are the exclusive property of Joii Limited and/or its related, affiliated and subsidiary companies or used with permission and may not be copied or distributed, in whole or in part, without the express written consent of Joii Limited or its related, affiliated and subsidiary companies.

Software quality

Whilst Joii and any related, affiliated and subsidiary companies have taken every care to create a safe technological experience, we do not warrant that any information, software or other material accessible through one of their web pages is free of viruses, worms, trojan horses or other harmful components. Joii Limited and/or its related, affiliated and subsidiary companies assumes no responsibility and shall not be liable for any, direct, indirect, incidental or consequential damages that result from the use, access to, browsing in or downloading of any information, data, text, images or other material accessible through one of its web pages, this website or the website of any linked third parties.

User conduct

When accessing the Joii app or website you may not

  • Post or transmit any unlawful, threatening, abusive, libelous, defamatory, obscene, pornographic, profane or otherwise objectionable information of any kind, including without limitation any transmissions constituting or encouraging conduct that would constitute a criminal offence, give rise to civil liability or otherwise violate any national or international law;
  • Post or transmit any information or software which contains a virus, worm, trojan horse or other harmful components; restrict or inhibit any other user from using the website;
  • Post, publish, transmit, reproduce, distribute or exploit any information, software or other material obtained through our web pages for commercial purposes other than expressly permitted.

Legal and Technical Information

Information appearing in our app is provided in accordance with and subject to the laws of the Republic of Ireland and UK and you are hereby advised that by the virtue of your browsing or accessing the Joii app you have accepted the laws of the Republic of Ireland and UK as the law governing the conduct and operation of the app. The courts of the Republic of Ireland and UK shall have exclusive jurisdiction over all claims or disputes arising in relation to, out of, or in connection with our website and its use and not necessarily any transaction arising therefrom.

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Joii Limited Privacy Policy

This Privacy Policy describes what Personal Data we collect, how we handle it, why we need it and who we share it with. We may also supplement this Privacy Policy with Data Protection Notices where appropriate.

Who are we?

We are Joii Limited (referred to as ‘Joii’), a limited company incorporated in Ireland and registered under company number 650096. Our registered office is Apartment 15, Thomastown House, Spencer Dock, Dublin, Ireland.

Data Protection Definitions

We use certain expressions throughout this document such as Personal Data and Special Categories of Personal Data.

Personal Data means any information relating to an identified or identifiable natural person (‘data subject’); an identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person.

Special Categories of Personal Data includes information revealing a person's racial or ethnic origin, political opinions, religious or philosophical beliefs, or trade union membership, and the processing of genetic data, biometric data for the purpose of uniquely identifying a natural person, data concerning health or data concerning a natural person’s sex life or sexual orientation.

Data Controller means the entity which, by itself or jointly with others, determines the purpose and means of processing Personal Data. Joii the Data Controller in respect of Personal Data and Special Categories of Personal Data covered by this Privacy Policy.

This Privacy Policy sets out the basis on which any Personal Data and Special Categories of Personal Data we collect from you, or that you (or others) provide to us, will be processed by us. Please read the following carefully to understand our practices regarding your Personal Data and Special Categories of Personal Data and how we will treat it.

When you become our customer, the processing of your Personal Data and, in accordance with legal requirements, Special Categories of Personal Data, will become a condition of the contract between us as we require certain information in order to be able to provide you with our products. In those circumstances, if you do not wish us to process your Personal Data and, in accordance with legal requirements, Special Categories of Personal Data, we may be unable to provide our services to you.

If you have any queries on data protection, Justyna Strzeszynska, may be contacted at: justyna@joiicare.com or you can contact on 01 458 6597.

What personal data do we collect from you?

Advertising

Personal Data: Cookies; Usage Data; various types of Data

Google Analytics

Personal Data: Tracker; Usage Data

Contacting the User

  • Contact form - Personal Data: email address; first name; last name
  • Mailing list or newsletter - Personal Data: first name; last name; email address

Data transfer outside the EU

Data transfer abroad based on consent

Personal Data: various types of Data

Hosting and backend infrastructure

Google Cloud Storage and Google App Engine

Personal Data: various types of Data as specified in the privacy policy of the service

Google Tag Manager

Personal Data: Usage Data

User database management

Personal Data: city; email address; various types of Data

How long do we keep hold of your personal data and special categories of personal data?

The time periods for which we retain your Personal Data and Special Categories of Personal Data depends on the type of information and the purposes for which we use it. We will keep your information for no longer than is required or permitted.

All Personal Data and Special Categories of Personal Data will be retained for the duration of the periods set out in our Data Retention Policy. These periods of time are subject to legal, tax and regulatory requirements or to enable us to manage our business.

If you would like further information, please contact us at the details provided below.

In some circumstances we may anonymise your Personal Data and Special Categories of Personal Data so that it can no longer be associated with you, in which case we may use such information without further notice to you. This anonymised data may be used for research or analytical purposes.

What are your rights with respect to your personal data and special categories of personal data?

You have the following rights:

  • To access the Personal Data and Special Categories of Personal Data we hold about you.
  • To require us to rectify any inaccurate Personal Data or Special Categories of Personal Data relating to you without undue delay.
  • To have us erase any Personal Data or Special Categories of Personal Data we hold about you in specific circumstances, e.g. where it is no longer necessary for us to hold the Personal Data or Special Categories of Personal Data for the administration of your contract or if you have withdrawn your consent to the processing.
  • To object to us processing your Personal Data or Special Categories of Personal Data in specific circumstances, e.g. processing for profiling or direct marketing.
  • To ask us to provide your Personal Data and Special Categories of Personal Data to you in a portable format or, where technically feasible, for us to port that information to another provider provided it does not result in a disclosure of information relating to other people.
  • To request a restriction of the processing of your Personal Data or Special Categories of Personal Data.
  • In the limited circumstances where you may have provided your consent to the collection, processing and transfer of your Personal Data or Special Categories of Personal Data for a specific purpose, you have the right to withdraw your consent for that specific processing at any time. Once we have received notification that you have withdrawn your consent, we will no longer process your information for the purpose or purposes you originally agreed to, unless we have another legitimate basis for doing so in law. In that instance, any processing that we have carried out before you withdrew your consent remains lawful.

You may exercise any of the above rights by writing to us at our registered office : Justyna Strzeszynska Joii Limited T\A Joii, Apartment 15, Thomastown House, Spencer Dock, Dublin D01 P7N2 or by emailing us at justyna@joiicare.com.

In the above circumstances, we may need to request specific information from you to help us confirm your identity and ensure your right to access the Personal Data or Special Categories of Personal Data (or to exercise any of your other rights). This is another appropriate security measure to ensure that Personal Data or Special Categories of Personal Data is not disclosed to any person who has no right to receive it.

You may lodge a complaint with respect to our processing of your information directly with the Supervisory Authority, the Office of the Data Protection Commission with an address at Canal House, Station Road, Portarlington, Co. Laois.

Data Security

We have put in place measures to protect the security of your Personal Data and Special Categories of Personal Data.

Details of these measures are available upon request.

Third parties will only process your Personal Data and Special Categories of Personal Data on our instructions and where they have agreed to treat the information confidentially and to keep it secure.

We have put in place appropriate security measures to prevent your Personal Data and Special Categories of Personal Data from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed. In addition, we limit access to your Personal Data and Special Categories of Personal Data to those employees, agents, contractors and other third parties who have a business need to know. They will only process your Personal Data and Special Categories of Personal Data on our instructions, and they are subject to a duty of confidentiality. We have put in place procedures to deal with any suspected data security breach and will notify you and any applicable regulator of a suspected breach where we are legally required to do so.

What will happen if we change our privacy policy?

This Privacy Policy may change from time to time, and any changes will be posted on our Website and will be effective when posted. Please review this Privacy Policy each time you use our Website or our services. The date this Privacy Policy was last updated is shown below.

How can you contact us about data protection?

You can contact us:

By post addressed to: Justyna Strzeszynska Joii Limited T\A Joii, Apartment 15, Thomastown House, Spencer Dock, Dublin D01 P7N2.

By phone: Customer Services team on 01 458 6597

By email: justyna@joiicare.com

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